How to Cancel Peacock: A Comprehensive Guide
Introduction
Peacock, NBCUniversal’s streaming service, offers a wide array of TV shows, movies, and live events. However, if you decide that Peacock is no longer meeting your entertainment needs, canceling your subscription is a straightforward process. This comprehensive guide will walk you through the steps on how to cancel Peacock, regardless of your subscription method or device.
Canceling Peacock Through the Website
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Navigate to the Peacock Website: Visit peacocktv.com in your web browser.
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Sign In: Click on the "Sign In" button in the upper-right corner and enter your account credentials.
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Access Your Account: Once signed in, click on your profile picture or username in the upper-right corner and select "Account."
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Cancel Subscription: Scroll down to the "Subscription" section and click on the "Cancel Subscription" link.
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Confirm Cancellation: A pop-up window will appear. Click on "Yes, cancel subscription" to confirm your decision.
Canceling Peacock Through the Mobile App
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Open the Peacock App: Launch the Peacock app on your iOS or Android device.
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Sign In: If you are not already signed in, tap on the "Sign In" button and enter your account credentials.
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Access Account Settings: Tap on your profile picture or username in the upper-right corner and select "Account."
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Cancel Subscription: Tap on the "Subscription" section and then select "Cancel Subscription."
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Confirm Cancellation: A pop-up window will appear. Tap on "Yes, cancel subscription" to confirm your decision.
Canceling Peacock Through Your Device Settings
If you subscribed to Peacock through the Apple App Store or Google Play Store, you can cancel your subscription directly from your device settings.
Canceling Peacock on iOS Devices:
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Open Settings: Navigate to "Settings" on your iPhone or iPad.
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Tap on Your Name: Scroll down and tap on your name at the top of the screen.
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Select Subscriptions: Under "Media & Purchases," tap on "Subscriptions."
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Find Peacock: Find the Peacock subscription in the list and tap on it.
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Cancel Subscription: Tap on the "Cancel Subscription" button.
Canceling Peacock on Android Devices:
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Open Google Play Store: Launch the Google Play Store app on your Android device.
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Tap on Profile: Tap on your profile picture or username in the upper-right corner.
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Select Payments & Subscriptions: Tap on "Payments & subscriptions."
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Find Peacock: Locate the Peacock subscription in the list and tap on it.
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Cancel Subscription: Tap on the "Cancel Subscription" button.
Important Notes
- Cancellation Takes Effect Immediately: Your Peacock subscription will be canceled immediately upon confirmation.
- Access Until End of Billing Cycle: You will continue to have access to the Peacock service until the end of your current billing cycle.
- Refunds: You are not eligible for a refund if you decide to cancel your subscription partway through a billing cycle.
- Reactivating Subscription: If you change your mind, you can reactivate your Peacock subscription at any time by visiting the website or app and signing up again.
Frequently Asked Questions (FAQs)
Q: I can’t find the option to cancel my subscription on the website or app.
- A: Contact Peacock customer service at 1-800-453-3050 or visit their support page for assistance.
Q: I canceled my subscription, but I’m still being billed.
- A: Check your billing statement to ensure the cancellation was processed. If it was not, contact Peacock customer service immediately.
Q: Can I cancel my Peacock subscription through my cable provider?
- A: If you subscribed to Peacock through your cable provider, you will need to contact them directly to cancel your subscription.
Q: I’m having trouble signing in to my Peacock account.
- A: Visit the Peacock support page for troubleshooting tips or contact customer service for assistance.
Q: I signed up for a free trial and want to cancel before I’m charged.
- A: You can cancel your free trial at any time before the end of the trial period by following the steps outlined in this guide.
Conclusion
Canceling your Peacock subscription is a straightforward process that can be completed in a few simple steps. Whether you choose to cancel through the website, app, or device settings, you can be sure that your subscription will be terminated immediately. If you encounter any difficulties or have additional questions, refer to the FAQs or contact Peacock customer service for support.
